Right hinge of cover broken suddenly

[LexiM16]

Hello,

The right hinge on my HP 17.3 laptop seems to have broken spontaneously and I'm having a lot of difficulty when it comes to opening and closing the computer.  This notebook is used daily - but it has never been dropped, so I'm a little perplexed. Has anyone had any success with trying to get this fixed any insight why this would have happened in the first place? 

Thanks! 

[The_Fossette]

@LexiM16

I reviewed your post and I understand that the right hinge on your computer is broken.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you with the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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