Rotation Lock greyed out

[NJ98]

My Rotation Lock  is greyed out, when i turn on Tablet Mode, my keyboard is still responsive and it does not auto rotate when i flip my laptop. The last time it was working fine was when i purchased it about a year back and hadnt used it for some time until now.

I have updated both my software and hardware, and also had performed a troubleshoot. Restarted my laptop multiple times

I have tried turning to tent mode and portrait mode, the Rotation Lock in the Action Center is still greyed out. Under Settings->System->Display, the rotation lock option is also greyed out.

I have also tried changing the Last Orientation registry value, uninstalling and updating display driver, disable and re-enable sensors, it doesnt fix anything.

I have tried using Safe mode after disabling some programs and when i click on the Action Centre, i get an error.

I have gone through several forums, most are fixed using the methods that i have tried. What am i doing wrong?

[A4Apollo]

Hi! @NJ98, 

Please share the product number of the PC to assist you better.

Try few steps recommended below.

You can try updating Intel Integrated Sensor Solution Driver and check if that helps.

Update the Intel Integrated Sensor Solution Driver from this link. Click Here

Also, You can update other drivers on the PC using HP support assistant.

Refer this article to know more information about using HP support assistant.

Also, try changing few settings: 

Open Settings App and go to System > Display.
Find Orientation and choose Portrait from the menu.
Your device should automatically switch to portrait mode.

Go to Control Panel> Display>Change Display Settings and then make sure that the "Allow the screen to auto-rotate" is selected

Also, Uninstall the Device from Device Manager

Open Device Manager
Expand the Display Adapter section.
Find the Display card Driver.
Right-click Display card Driver and select Uninstall.
Select the checkbox to delete the driver software for this device.
Reboot the computer after uninstall process has finished.

Lastly, Change LastOrientation registry value.

If you have problems with Rotation Lock and if the rotation isn’t working on your device, you might have to change some registry values. To do that, follow these steps:

Press Windows Key + R and type regedit. Press Enter or click OK.
When Registry Editor opens, you need to navigate to the following key in the left pane:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAutoRotation
In the right pane, find LastOrientation and double-click it.
In Value data box enter 0 and click OK to save changes.
If you see SensorPresent DWORD available, double-click it and make sure that its value is set to 1.

Refer this article to know more information about Switching Between Tablet Mode and Desktop Mode. Click Here

Let me know if this works!

Have a great day! 🙂

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[DavidJAbbott]

I have the same problem with my HP Envy 360. I have tried the suggested solutions but the problem remains. Did you manage to overcome this problem?