Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-08-2019 08:05 AM - last edited on ‎09-08-2019 11:24 AM by Retired

HP Recommended
Product: HP Spectre x360 - 13-ae004na
Operating System: Microsoft Windows 10 (64-bit)

I've seen similar postings on the issue with the Spectre X360 rubber strips falling off and that they can be replaced under warranty. I would also like this to happen for me.

I had contacted HP Support back on the 19th August but there hasn't been any update:

Thank you for contacting HP Support. 

 

Regards

2 people had the same question
1 REPLY 1

‎09-08-2019 11:25 AM

HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

I work on behalf of HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.