SCREEN GOES BLANK ONCE I PLUG/UNPLUG POWER ADAPTOR

[DIVYANSH24]

SCREEN GOES BLANK ONCE I PLUG/UNPLUG POWER ADAPTOR. THIS SEEMS AS A HARDWARE ISSUE. HELP PLEASE....

[Kuroi_Kenshi]

Hi @DIVYANSH24,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your OMEN 16 laptop screen goes blank whenever you plug in or unplug the power adapter, which can feel like a hardware issue. Let’s try a few steps to narrow it down:

Update Graphics & BIOS – Go to the HP Support page, enter your product number, and install the latest BIOS and graphics drivers.

Display Settings Check – In Windows, right-click the desktop > Display Settings > Advanced display settings and ensure the refresh rate matches the laptop’s native panel (usually 144Hz/165Hz).

Power Options – Press Win + X > Power Options > Additional power settings. Check your Plugged in and On battery display settings and make sure they’re not switching GPUs or refresh rates in a way that causes the screen to blank.

Hard Reset – Shut down the laptop, disconnect the power adapter, and hold the power button for 15 seconds. Reconnect and power it on.

External Monitor Test – Connect an external display. If the issue happens only on the laptop screen, it may be a display cable or panel issue, 

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,