SCROLL PROBLEM WITH WINDOWS 10

[roxichp]

Hi guys , I'm new 
 
My problem is this , and already known :
 
after resetting the computer and have it upgraded to Windows 10 it does not work as the scroll, in practice I can not scroll more pages Nee vertical nor in horizontal .
 
I state that all drivers are updated , I restored the drivers and riaggiornati but nothing . So I did several tests .
 
can someone give me a solution please?

[wes_notebooks]

Hey roxichp,

HP never tested your model for Windows 10 and doesn't guarantee drivers for it.  If the scroll feature for the touchpad doesn't work in Windows 10 but did work in Windows 7/8 then it's likely that the driver you have installed is too generic for the specific touchpad on your computer.

So which driver do you haver installed?  Did you try right-clicking and updating to the latest driver in Device Manager?  Did you try installing the Windows 8 driver from the hp download page for your model?

-wes

[RajDebashish]

Thank you for visiting the HP Support Forums and Welcome.

HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10)
Below URL may help you to find out solution for touchpad issue

http://support.hp.com/us-en/document/c04648748

I am an HP Employee.
My opinions are my own and do not express those of HP.
**Click the Thumps Up Button on the right to say Thanks**

[roxichp]

I have tried these solutions . please help me view her kindness

[Paul_Tikkanen · Accepted solution]

Hi:

The only suggestions I can offer are these, if you have not done so already...

1. Try the W7 driver from your notebook's support page.

This package contains the Synaptics PS/2 Port TouchPad Driver for the supported notebook/laptop models and operating systems. The driver provides advanced features such as PalmCheck, EdgeMotion, tap zones, double-tap, and tap-to-select.

File name: sp46509.exe

2.  Try the touchpad driver directly from Synaptics.  Try the W10 driver and the W8/7... driver.

http://www.synaptics.com/resources

[roxichp]

thank you so much! I solved by installing the package that you linked . thanks thanks thanks  PAUL!!

[Paul_Tikkanen]

Prego!