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‎02-17-2021 01:18 PM

HP Recommended
Product: Envy

My computer wouldn’t turn in so I took to hp service center and they said I had corrosion but I never use it and it’s always in its case is it possible it happened before I purchased cause not working it to fox it 

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1 REPLY 1

‎02-17-2021 01:26 PM

HP Recommended

@Heather116637 

We have no way to access your PC from here, so there is no way for us to examine it to tell you either what is wrong with it or how to fix it.

 

As to the Service Center, we are not permitted to intervene with anything they say or do, so if they say it is corroded, there is nothing we here can do about that.



I am a volunteer and I do not work for, nor represent, HP
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