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‎09-25-2021 01:58 PM

HP Recommended
Product: HP Laptop - 14s-cs3010tu
Operating System: Microsoft Windows 10 (64-bit)

Hi Team, my laptop screen is blurred and multiple colours are overlapped (pink and yellow).

There is no damage in the screen. its just overlapping with colors due to which screen is blurred 

please suggest if any solution 

 

screen issue.jpeg

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-25-2021 02:08 PM

HP Recommended

Anything may be faulty. Try to connect the laptop an external monitor or TV. If you observe the same defect on external display, you GPU is bad. If picture there is clear, you need to find assistance for testing with another internal display.

View solution in original post

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2 REPLIES 2

‎09-25-2021 02:08 PM

HP Recommended

Anything may be faulty. Try to connect the laptop an external monitor or TV. If you observe the same defect on external display, you GPU is bad. If picture there is clear, you need to find assistance for testing with another internal display.

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‎09-27-2021 01:46 PM

HP Recommended

Thanks for the reply.

 

external screen is working fine. the problem is with laptop screen only

 

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