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‎01-07-2024 02:34 PM

HP Recommended
Product: HP EliteBook 840 G5 Notebook PC
Operating System: Microsoft Windows 11

Hello everyone!

 

I have an issue with my HP Elitebook 840 G5 64-bit Windows 11 laptop, The hotkeys designated for screen brightness adjustment (f3 and f4) are not working.

 

I have this URL from HP support but it's not working anymore.

 

Can anyone help me with this please because the right URL is not working anymore (Not Found) -

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84846.exe

sheikh_shourov_0-1704663232458.png

 


Thanks in advance
Sheikh

7 people had the same question
1 REPLY 1

‎01-07-2024 05:55 PM

HP Recommended

Hi:

 

See if the info I posted in this discussion which solved the problem for this forum member also works for you...

 

Solved: Re: hot key support error - HP Support Community - 8931716

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