Screen Changing and Upgrading RAM

[Hassan_Habeeb22]

Dear HP Support Team,

I hope this email finds you well.

I am an HP customer and own a "HP  ENVY x360 Laptop". I would like to inquire about the following:

1. The cost and process of replacing a damaged screen for my device.
2. The possibility of upgrading the RAM on my device, including the maximum capacity and compatible types.
3. The location of authorized service centers in the Eastern Region in Saudi Arabia, specifically in Dammam, where I can have these changes made.

I would appreciate it if you could provide me with detailed information regarding the costs, expected service time, and any additional requirements.

Thank you in advance for your assistance.

[Nal_NR · Accepted solution]

Hi @Hassan_Habeeb22,

Welcome to the HP Support Community. 

I'd be glad to help you! 

To get detailed information regarding the costs, expected service time, and any additional requirements, I recommend you contact phone support.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.