Screen Color changing automatically

[Aakash4]

Hi Resolve_S,

I have noticed one thing. The driver which you asked me to uninstall, OS has installed that driver again after restart.

If I disable that driver, then my brightness function keys are not working. What to do?

I believe you have solution for this.

[Resolv_S]

Hey@Aakash4,

Thanks for the response.

Then, I request you to reinstall the Video driver and check if that solves the issue.

Use the link below to download the required driver from the HP website.

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75760.exe

Hope this helps. Please share for more assistance.

Resolv_S

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

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Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

[Aakash4]

Hi Resolv_S,

I got the exact problem here, my two graphics drivers together are not working properly. If I disable one of the drivers, this issue is resolved. But my brightness function keys do not work and I can not change screen brightness. Can you please suggest a solution to this problem.

P.s. I have reinstalled the video driver, it doesn't help.

[Resolv_S]

Hey@Aakash4,

Thanks for the response.

I recommend you to use the driver for AMD Radeon R7 M360 Graphics and disable the other one.

Check if you can adjust the brightness on your PC.

Hope this helps. Please share for more assistance.

Resolv_S

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

[Aakash4]

Nope.... Already tried...!!!😂😂

[Aakash4]

In the name of GOD, I am finally installing the win 10 again,

Hope this demon won't come again to reside in this laptop.😂😂

[Resolv_S]

Hey@Aakash4,

Thanks for the response.

Once the installation of Windows 10 is completed, please let me know if you still face issues on the PC. I will be glad to help you.

Hope this helps. Please share for more assistance.

Resolv_S

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

[Aakash4]

Hi  Resolv_s,

I have reinstalled my windows, now everytime I open/close a tab, my screen flickers. I have already tried screen refresh rate 40Hz and 60Hz, but none solved the issue. There is no other screen refresh rate listed in my laptop.

Please advice what to do?

[Resolv_S]

Hey@Aakash4,

Thanks for the response.

I recommend you to perform the windows update since the PC was reinstalled with the OS.

That should ideally take care of any driver related issues.

Hope this helps. Please share for more assistance.

Resolv_S

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

[Aakash4]

Hi Resolv_S,

All updates done, problem not solved.

What to do now?

Service centre is saying no problem with hardware, I have done all troubleshooting related to software.

What and where is the issue GOD knows..!!!