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‎06-24-2024 11:06 AM - last edited on ‎06-24-2024 03:50 PM by Retired

HP Recommended
Product: HP ENVY x360 - 15m-bp111dx

Both myself and my wife had purchased Envy 360s and both crack at the bottom right corner randomly and of course after any warranty expired. This seems to be a common issue. Does anyone else have this issue with lap tops cracking at the bottom which prevents you from closing it or losing the computer all together?

Category:
1 REPLY 1

‎06-26-2024 01:37 PM

HP Recommended

Hi @redjune21,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the laptop hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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