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HP Recommended
HP Pavilion - 14-ce3065tu
Microsoft Windows 11

Hi,

 

My laptop's screen starts flickering only when I move the mouse or touch the touch pad. I need to restart my laptop to get rid of this issue. Upon looking into multiple posts  in the form, I tried updating BIOS and updating drivers. But that did not help.   I am seeing this issue since last 3 months when my laptop was running on Windows 10. Even after updating to Windows 11 couldn't help. 

Please help me to resolve this issue.

3 REPLIES 3
HP Recommended

Hi @Jaya_Krishna1

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing screen flickering-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please perform the steps suggested in the link below and let me know the outcome of it: https://support.hp.com/in-en/document/c04783131 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
HP Recommended

Thanks for the reply @Nirvana_95,

But, I tried Hard reset for non removable batteries. That did not help. Still I am seeing the issue. 

 

I am seeing this issue, only when I restart my machine after a proper shutdown. when the system starts, if I move the mouse or touch pad, the screen starts flickering. 

to stop the screen I need to restart the machine using key board shortcuts. 

 

 

HP Recommended

Could you try booting your system into safe mode and check if the issue persists? 

Here is a link that will help: https://support.hp.com/us-en/document/ish_5000477-5000532-16 

 

Let me know.

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
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