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HP Recommended
HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)
Microsoft Windows 11

I bought my laptop last year , it was working perfectly fine until yesterday , After updating windows , my laptop display starts flickering , the frequency of flickering is 3-4 times per minute , I uninstalled the update but it didn't work , the display driver isn't updated so i was not able to revert or do something , I also executed hp hardware diagnostics to check for any hardware issues but laptop hardware is perfectly fine , So, now what can i do fix my screen?

1 REPLY 1
HP Recommended

HI, @Aditya2802singh 

 

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the laptop screen.

 

Try these solutions to resolve your laptop’s screen flickering:

 

1. Update your display driver

Updating your display driver can often resolve flickering issues:

  1. Boot your PC in Safe Mode
  2. Open Device Manager, locate your display adapter and uninstall the device
  3. Restart your PC
  4. Let Windows automatically install the latest driver, or manually download and install it

2. Check for Windows updates

Ensure your Windows operating system is up-to-date:

  1. Go to Settings > Update & Security
  2. Click “Check for updates”
  3. Install any available updates

3. Adjust the refresh rate

If you’re using an external monitor, try adjusting the screen refresh rate to enhance display stability and resolve flickering issues:

  1. Right-click on your desktop and select “Display settings”
  2. Scroll down and click “Advanced display settings”
  3. Click “Display adapter properties”
  4. Go to the “Monitor” tab and adjust the refresh rate

4. Disable Windows Desktop Manager

In some cases, disabling Windows Desktop Manager can help:

  1. Press Windows key + R, type “services.msc” and press Enter
  2. Find “Desktop Window Manager Session Manager”
  3. Right-click and select “Stop”
  4. Set the Startup type to “Disabled”

5. Check for loose connections

If you’re comfortable opening your laptop, check for loose internal connections. If not, it’s best to consult a professional technician.

6. Run the Windows troubleshooter

Windows has a built-in troubleshooter that can help identify and troubleshoot screen flickering issues:

  1. Go to Settings > Update & Security > Troubleshoot
  2. Select “Display quality” and run the troubleshooter

7. Perform a clean boot

A clean boot can help identify if a third-party application is causing the issue when the laptop screen starts flickering:

  1. Press Windows key + R, type “msconfig” and press Enter
  2. Go to the “Services” tab
  3. Check “Hide all Microsoft services”
  4. Click “Disable all”
  5. Go to the “Startup” tab and click “Open Task Manager”
  6. Disable all startup items
  7. Restart your computer

If the flickering stops after a clean boot, gradually re-enable services and startup items to identify the problematic application.

 

-Regards,

Raj

Raj2111
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.