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HP Recommended
HP 10 2101
Chrome OS
I have an HP 10 2101 that has a broken screen and LCD,i need help finding the replacement parts,i really want to fix it,i live my tablet!
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@gdianna648

 

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

 

I understand that the screen is broken and wanted to get it replaced.

 

Please use this link: http://partsurfer.hp.com/search.aspx order the HP parts.

 

Or 

 

I would personally suggest you contact our HP phone support for one on one interaction. 

If your product is out of warranty, then remember to choose the paid options to get the tech support number.

 

They might have multiple options to help you on this.

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

 

Step 1. Open link: www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

 

Keep me posted on further assistance. Hope that helps! 

If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

 

Have a great day ahead!

Cheers:)

Raj1788
I am an HP Employee 

View solution in original post

3 REPLIES 3
HP Recommended

@gdianna648

 

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

 

I understand that the screen is broken and wanted to get it replaced.

 

Please use this link: http://partsurfer.hp.com/search.aspx order the HP parts.

 

Or 

 

I would personally suggest you contact our HP phone support for one on one interaction. 

If your product is out of warranty, then remember to choose the paid options to get the tech support number.

 

They might have multiple options to help you on this.

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

 

Step 1. Open link: www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

 

Keep me posted on further assistance. Hope that helps! 

If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

 

Have a great day ahead!

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended
Thank you for responding with this helpful answer!
HP Recommended

@gdianna648

 

You're most welcome. 🙂

 

As @Raj1788 is out of the office today, I'm replying to you. 

 

Do keep us posted in case you have any further questions. It is an honor to share this platform with you.

 

Take care!  

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.