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‎04-20-2025 06:39 PM

HP Recommended
Product: HP Pavilion x360 Convertible 14-dw1000 (1W798AV)
Operating System: Microsoft Windows 11

I recently found out that there is a crack on screen of my Hp Pavillon x360 14-dw1xxx. It is working perfectly fine with pointer. But touchscreen is almost not working. I am still unable to figure it out whether only touchglass is broken or my screen is cracked too. I just want to know the screen replacement cost.

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1 REPLY 1

‎04-22-2025 10:35 AM

HP Recommended

@Ram_jeevan, Welcome to the HP Support Community! 

 

We're here to help you tackle that screen replacement cost! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Regards, 

ZOEY7886
I am an HP Employee

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