Screen autorotation wont turn off (Envy x360 Convertible 15-cn)

[validscreen]

Screen autorotation is stuck on. 

The button for autorotation lock is shaded and cant changed (same in Action menu and under Display menu). 

I tried updating all the drivers and HP Support Assistant Items includiing BIOS.

Running Windows 10 Pro

I would be happy to just permanently turn autorotation OFF.  Better than having it always on and causing my windows to resize when I pick up and move my PC.

Many thanks for any help

[WAWood]

@validscreen 

Hello;
Allow me to welcome you to the HP forums!

Hopefully, this will help:  https://www.howtogeek.com/356809/how-to-disable-screen-auto-rotation-in-windows-10/

Good Luck

[validscreen · Accepted solution]

WAWood,

Thank you. That was the first article I had seen specifically about the problem of autorotation stuck ON.

It did not directly mention the conditions for my problem, but it did give me an idea that seems to work.

Solution:

Turned screen around 360 degrees to tablet position. 

Then autoration lock button became available (no longer greyed out). Press button to turn autoration lock to ON.

Then after rotate screen back to laptop position the autoration lock button becomes grey again, BUT autoration lock is stuck ON. 

(So now it won’t the rotate screen and resize windows if the laptop is tilted to move it, etc.)

BTW, I had changed the follow setting earlier, which may or may not be related:

Under Tablet Mode setting from Settings menu, I had changed setting to “laptop mode” (NOT “recognize tablet mode base on hardware conditions”) and when changing to tablet mode “don’t ask for confirmation, don’t automatically change to tablet mode” (not exact setting names).  I don’t know if that made a difference for the solution above to work.

Thanks again, seems fine now.