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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎11-06-2019 03:31 AM

HP Recommended
Product: HP Notebook - 15-af103ax
Operating System: Microsoft Windows 10 (64-bit)

Product: HP Notebook - 15-af103ax

Operating System: Microsoft Windows 10 (64-Bit)

 

I have an HP Notebook - 15-af103ax. In last few days, the screen turns pink (95% area, leaving 5% area on the top) and flickering. The intensity of Pink color is increasing day by day and now it’s almost fully Pink.

 

I had connected it to an external display (LED TV) using HDMI cable and it was absolutely fine.

 

I'm looking forward to solving this problem.IMG-20191106-WA0002.jpg

 

thank you!

1 REPLY 1

‎11-08-2019 03:43 PM - edited ‎11-08-2019 03:43 PM

HP Recommended

@DB2007 Welcome to HP Community!

I suggest you update the BIOS, Graphics card and the chipset drivers of your device using the HP website: click here to find and install the same,

If the issue persists, check if the pink screen appears in BIOS (restart and tap F10 to access the screen)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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