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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎12-12-2021 10:30 AM

HP Recommended
Product: HP Pavilion ab253ca Notebook
Operating System: Microsoft Windows 10 (64-bit)

Originally this laptop screen turned green, intermittently, and flickered every time the screen was moved up or down. The picture soon turned and stayed grey. I plugged the laptop into my TV via HDMI and the picture was perfect. I disassembled and checked the cables on both the motherboard and screen for tightness, removed, then replaced and tested - still grey with lines. I suspect a bad screen cable but would like to confirm a proper replacement cable. The original reads: 

X15CLC000

DDX15CLC000

FOX3ASD5241

What do these numbers represent? The only cables I can see on Ebay that partially match is the middle number but it says is also good for DDX15CLC040 - what is this number ? Is the 40 for the amount of pins? I believe there actually are 40. Thing is, if it doesn't fit - I'm stuck with it.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-12-2021 10:38 AM

HP Recommended

Hello @Leeroy911 .

Display cable (includes Mylar screw covers)
For use in non-touch displays 809028-001
For use in TOP (Touch On Panel) displays 809342-001

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

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3 REPLIES 3

‎12-12-2021 10:38 AM

HP Recommended

Hello @Leeroy911 .

Display cable (includes Mylar screw covers)
For use in non-touch displays 809028-001
For use in TOP (Touch On Panel) displays 809342-001

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
1 person found this reply helpful
Was this reply helpful? Yes No

‎12-12-2021 11:00 AM

HP Recommended

Thank you, kind sir! 

1 person found this reply helpful
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‎12-12-2021 11:01 AM

HP Recommended

It's a pleasure @Leeroy911 .
Best regards!

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Was this reply helpful? Yes No
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