-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Screen coming out of frame

Create an account on the HP Community to personalize your profile and ask a question
06-16-2022 09:29 AM
This computer is just 2 years old, and has never been dropped, or bumped, just closed nightly. The hinge is now crooked, and the screen is coming out from the frame. I popped it in, but it just comes out again, and just a 1 yr warranty. Incredibly disappointed in this laptop - first hardware issue I've ever experienced. How much and how long will this take to repair?
06-17-2022 08:13 AM
@krc2020
Welcome to the HP Support Community.
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please do check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee