Screen flicker and on the left side there is black spot in my laptop

[Rishav89]

My laptop screen flicker while using and on the screen left side their is two black dot . So I need support but I am unable to direct book repair for laptop so I need help 

[Max3Aj]

@Rishav89, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

Screen flickering and black spots on your HP laptop can be caused by either software or hardware issues. Let’s walk through some steps to help you troubleshoot and resolve this:

Check for Hardware Damage

• Inspect the screen closely for any physical cracks or pressure marks.
• If the black spots are fixed and don’t move, it could be dead pixels or pressure damage.

Update Graphics Drivers

Outdated or corrupted drivers can cause flickering.

• Press Windows + X → Select Device Manager
• Expand Display adapters
• Right-click your graphics card → Select Update driver
• Choose Search automatically for drivers

If updating doesn’t help, try uninstalling and reinstalling the driver.

Adjust Display Settings

• Right-click on desktop → Display settings
• Scroll down → Click Advanced display settings
• Check Refresh Rate (set to 60Hz or 75Hz)
• Ensure Resolution is set to the recommended value

Test in Safe Mode

Boot into Safe Mode to check if flickering persists. If it stops, a third-party app may be causing the issue.

Connect to External Monitor

If the external monitor works fine, the issue is likely with your laptop’s screen.
 

Use HP Support Assistant to run a graphics diagnostic:

• Download: HP Support Assistant | HP® Support

If the issue is hardware-related (like dead pixels or screen damage), you’ll need service. In that case, please visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - India | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode)

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support