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- Notebook Video, Display and Touch
- Re: Screen flickering both in video and in browser

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08-30-2023 06:17 AM - edited 08-30-2023 06:19 AM
I bought this laptop about a month or two ago. Since then, when playing video and now even when just being in my browser, the program I have open will sometimes flicker. When playing video, it flickers quite a bit, with weird puzzle like shapes. With this processor, graphics card and screen, I should not have any problems running anything. It must be a software issue, as I have seen there was with earlier models. Is there a fix for this yet, or are you planning on making one?
Also! The HP website dashboard doesn't work. Some good advice: Don't publish unfinished products and services. It's very provoking.
Also: I already checked that all my drivers are up to date, so don't even go there. I will be very upset if I receive one of these automated messages where it is obvious my message hasn't been read.
09-01-2023 12:55 PM
Hi @TroelsJW
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issue.
I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee