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HP Recommended
Microsoft Windows 11

I use hp victus 16-S0009AX

My screen suddenly got like this, i found it had problem with amd igpu driver, when i switched it to miscrosoft basic display adapter, the problem is gone, when i switch it back it goes glitching again.

here is video my laptop screen glitches https://youtu.be/SeebFvhaqrc

Screenshot 2024-01-28 083605.png

 

step i already try

1. remove latest windows update

2. update windows

3. update graphics driver from HP website 

4. update graphics driver from amd website.

5. reinstal graphics driver & monitor

6. full factory reset my laptop

 

please  help me , im hopeless, i just buy this laptop 9 days ago.

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