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‎07-23-2025 06:41 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9X9AV)

I reached out prior to my warranty expiring and someone was supposed to reach back out to me now my problem is only getting worse, is there a contact number

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1 REPLY 1

‎07-25-2025 07:35 AM

HP Recommended

Hi @NovTara,

Welcome to the HP support community.

I understand you have trouble using the PC, and you mentioned you have reached support and are waiting for a reply. Could you please help me with the Case number you have or the PC details in private so I can try to find all the details to guide you better.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here


To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

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