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HP Recommended
Chromebook x360, 2020 version
Chrome OS

Hi-- when the screen is flipped all the way back to make it a pad, it goes black when it locks into place. 

1 REPLY 1
HP Recommended

@Nick_Thorn

 

I reviewed your post and I understand that the screen goes black when you switch to tablet mode.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend update the Chrome OS and make sure you are running the latest OS on the computer.

 

Here is how it is done.

 

At the bottom of the left panel, select About Chrome OS. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses. Select Check for updates. If your Chromebook finds a software update, it will start to download automatically.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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