04-08-2017 11:17 AM
In order to keep the thread and forum current, I wil be blocking new replies to this thread.
If this affecst you, then please author your own thread.
This time provide information about your notebook (product number or complete product name) and the OS you have nsytalled.
I am not an HP Employee.
Don't forget to click on Accept as Solution if my post or reply helped you resolve your issue.
You can say thanks by giving me a Kudo if my reply helped. To give a Kudo just click on the
For laptops, use the Fn+Esc keystroke while logged into Windows to find the product number