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HP Laptop PC 15s-fq2000

I have an issue with my 15s-fq2000 laptop,  

everything is working fine, except the screen sometimes flickers and becomes noisy and the computer lags with noisy sound as shown in the picture below,  it often happens when the laptop gets moved or vibrated, and sometimes it doesn't happen at all,   and after that happened the laptop restart and the screen became black (doesn't turn on) and the Caps lock LED blinks 3 long beeps and 2 short beeps.  

I turn it off by pressing the shutdown button and after a while  (about 10 minutes ) i turn it on again and  the laptop starts normally and works fine unless it gets moved or vibrated,  

Note that the laptop has an Intel IRIS Xe graphic card and I5 11generaion CPU, I tried to update the graphic driver many times and didn't work.  

did anyone face the same problem?  

 

IMG_20221201_182330.jpgIMG_20221208_223339.jpg

1 REPLY 1
HP Recommended

Hi @ABSTR,


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing display screen issues with your HP Laptop PC 15s-Fq2000 wherein the screen keeps flickering.

 

Please follow the steps from this document.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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