Screen not displaying

[KimSahin]

System is working but no display screen

[Deep_World]

Hi @KimSahin,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• The exact HP model of your system.
• Whether the screen stays completely black or if you notice a faint backlight.
• If you hear any beeps, fan activity, or hard drive sounds when powering on.

In the meantime, here are a few troubleshooting steps you can try:

1. Check Display Connections
   • If you are using an external monitor, ensure the cable (HDMI, VGA, DisplayPort) is firmly connected.
   • Try a different cable or monitor to rule out a connection issue.
2. Perform a Hard Reset
   • Disconnect the power cord and any external devices.
   • Press and hold the power button for 15 seconds.
   • Reconnect the power cord and try powering on again.
3. Test with External Display (if applicable)
   • Connect your PC to another monitor or TV.
   • If the external display works, the issue may be with the built-in screen or its connection.
4. Check for BIOS Recovery
   • Press and hold the Windows key + B while pressing the power button.
   • Keep holding until you hear beeps or see the BIOS recovery screen.
5. Run Hardware Diagnostics

• Power on the PC and immediately press F2 repeatedly.
• If diagnostics open, run the System Test to check memory and hardware health.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World