Screen on HP Pavilion coming apart on the bottom left near hinge.

[CRTRHWRD]

I bought a HP Pavilion 14 about 2 years ago now (maybe less) and I always make sure to look after it. A few months ago I noticed that the screen was starting to peel off a little on the bottom right. It did not seem like a major issue and was barely noticeable, but for someone who takes good care of their laptop, I noticed it. But, now it appears the right hinge has broken completely (literally snapped in half) which I am shocked by because I am often gentle with it. I don't know when or how it broken but it was suddenly. Now, I can't close or open the screen without the screen feeling like its going to rip/peel off. I've been a loyal customer to HP for years now, and I feel really stressed because I can't afford to get it fixed/a new one and am currently applying to jobs so it's a very stressful time. Does anyone know what I can do? Has anyone else had this same issue?

[Echo_Lake]

@CRTRHWRD

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
We are here for you, this sounds like hardware related issue with the Display assembly and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​
 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[CRTRHWRD]

Hello,

Thanks for your response. I have been trying to contact HP for ages but unfortunately, it always swaps to the US website before I can access any of the UK numbers. What can I do about this?

Thanks

[Echo_Lake]

@CRTRHWRD

Thank you for posting back. 

If you are having trouble navigating via the contact HP options, generally it is because either your product is Out of Warranty or you are trying to get support beyond the business hours and our business hours falls between 8 am to 6 pm EST. We also have an option to contact us via Facebook and Twitter in wake of exigency.

If you would like to thank us for our efforts to help you, please click “Accept as Solution”