Screen on Laptop Flickering and if Hdmi Cable is plugged in doesn't display anything

[YoComics]

Hello to anyone who is reading this. I have been having a screen issue and here is what I know about it from what I've seen and how to get the laptop to work while I'm using it.

Every single time I power up my laptop (Model Number:HP Notebook 15-dy1091wm), the monitor that it is hooked up to will go black but will still be on as soon as I move my mouse, and if I unplug the Hdmi Cable from the laptop, the screen on the laptop will be flickering and will sometimes go black but still be on if my cursor goes over an app icon or something with an application. I have to restart my computer every single time this happens and I can't figure out why it is doing this. Please help.

[Irfan_06]

Hi @YoComics,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop screen flickering.

- Follow the below steps to access the BIOS menu.

1) Hold the power button for at least five seconds to turn off the computer. (Wait for a few seconds after releasing the power button)

2) Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu is displayed, press the f10 to access the BIOS menu.

If the issue appears on the BIOS, there is an issue with the hardware.

Or

- Kindly refer to the steps on this link to update the BIOS and let me know if that fixes the issue.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

- Install all the pending updates for the Windows operating system following the below steps.

go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support