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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Pavilion x360

I have a HP Pavilion x360 laptop, which I love, however recently the screen started popping out on the bottom right corner.  It's about 18 months old and typically sits on my desk where I use it.  I very rarely have moved it from this location or used it as a tablet.  I'm now afraid to move it from my desk or adjust the angle at which the screen is at for fear of damaging the screen. I noticed this seems to be a fairly common issue with these types of laptops.  Does anyone know how this can be fixed? 

1 REPLY 1
HP Recommended

@linnjenn I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee


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