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‎01-10-2023 05:10 AM

HP Recommended
Product: HP Pavilion 15.6 inch Laptop PC 15-eh1000 (2H5A7AV)
Operating System: Microsoft Windows 11

I've been facing this issue for a long time now. The laptop screen randomly goes black, sometimes while doing a task and sometimes when the laptop is completely idle. Moreover, this happens almost always when I wake it up from sleep. I thought there might be an issue with the display driver but I've downloaded latest driver from AMD website and the issue still remains, Has anybody got any solution? 

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1 person had the same question
2 REPLIES 2

‎01-10-2023 09:17 AM

HP Recommended

Shortly after downloading Windows 11, I also started having this problem.  If I turn off my laptop and then restart, it's ok for awhile.  Then after a few minutes, the screen starts to go black in and out, and the words start to get blurry. Then I have no choice but to turn it off again.  The laptop is not that old and hasn't been dropped or had anything else adverse happen to it.  I've done system checks and everything seems to be working right.  Is this a Windows 11 glitch?

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‎01-10-2023 11:59 AM - edited ‎01-10-2023 11:59 AM

HP Recommended

It's quite possible. I'm also thinking of downgrading to Windows 10 as this is getting on my nerves and I can't do any task properly. BTW, I have not encountered screen going black in and out neither the words becoming blurred. 

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