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HP Recommended
HP ENVY x360 13 Convertible PC (231N6AV)
Microsoft Windows 10 (64-bit)

Hi,

The screen on my laptop HP ENVY x360 Convert 13-ay0565ng died. It is an old laptop without warranty.

Bought second hand.

 

support.hp.com/gb-en/document/c06970653

Product number: 2C6Q0EA

 

33.8 cm (13.3") diagonal, FHD (1920 x 1080), multitouch-enabled, IPS, edge-to-edge glass, micro-edge, BrightView, Corning® Gorilla® Glass NBT™, 300 nits, 72% NTSC

 

I need to find the screen replacement for which i will pay myself. But i am not sure which exact screen can be used.

WIll any 13 inch FHD with 300 nits do? Can i upgrade to 400 nits maybe?

 

I cannot even find a PDF manual with details for the laptop since its apparently an old model.

Can anyone help?

 

 

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

The part number for the screen is L94493-001

You can see on page 22 of service manual the various compatible screens and part number

13.3 in, FHD, 400 nit touchscreen display panel assembly L94494-001
13.3 in, FHD, 300 nit touchscreen display panel assembly L94493-001

 

so, yes you can also use the 400 nit one.

You can use the part number to find a compatible screen online

Example

https://www.amazon.com/s?k=L94493-001&crid=3VESMNJP9VUYY&sprefix=l94493-001%2Caps%2C190&ref=nb_sb_no...

 

Starting on page 45 of service manual you can see the steps to replace the screen

Service manual

https://h10032.www1.hp.com/ctg/Manual/c06618429.pdf

 

A video which can help

https://www.youtube.com/watch?v=VVOlVGkiiiU

 

Hope it helps,

David

Please click on yes for thanks
Please click on accept as solution if answered your question

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

The part number for the screen is L94493-001

You can see on page 22 of service manual the various compatible screens and part number

13.3 in, FHD, 400 nit touchscreen display panel assembly L94494-001
13.3 in, FHD, 300 nit touchscreen display panel assembly L94493-001

 

so, yes you can also use the 400 nit one.

You can use the part number to find a compatible screen online

Example

https://www.amazon.com/s?k=L94493-001&crid=3VESMNJP9VUYY&sprefix=l94493-001%2Caps%2C190&ref=nb_sb_no...

 

Starting on page 45 of service manual you can see the steps to replace the screen

Service manual

https://h10032.www1.hp.com/ctg/Manual/c06618429.pdf

 

A video which can help

https://www.youtube.com/watch?v=VVOlVGkiiiU

 

Hope it helps,

David

Please click on yes for thanks
Please click on accept as solution if answered your question

HP Recommended

Hi David,

 

That is amazing. You provided everything i need. And I thought i probably wont find a solution. Thank you very much.

 

HP Recommended

You're welcome.

 

All the best,

David

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