Screen scratched because of opening and closing laptop

[Lobird]

Hello.

I have scratch on my screen from closing and opening the laptop. 

I suspect it the spacebar key that caused the scratch.

It's a laptop it should be able to close and open screen without the keyboard leaving scratches on the screen it's a big design flaw. I never had a problem like this with any of my laptops

 

[Nal_NR]

Hi @Lobird,

Welcome to the HP Support Community. 

I'd like to help!

I understand that this is Hardware issue. But the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have an option to schedule a repair as per the warranty and the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!