Screen shows colored vertical lines after sleep or when I close the laptop...

[A4Apollo]

Hi @JRiggs888! You're welcome and thanks for your prompt response.

I am happy to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,

Have a great day! 🙂

[jake34959]

Hi i am dealing with the same problem except i have no cursor and it only happens after i do a full shutoff or the battery dies but i have no problem when sleeping (except that my sound goes away ,if you have a solution to that it would be amazing) the only way to get my laptop to work is by shutting it off and back on again and that doesn’t work every time but when i do get it back it wants to do a disk check, is that normal? I have tried going to bios and nothing happens i will try updating my graphics drive to see if that helps. I am running a hpg60-635dx with windows 10