• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-04-2019 05:04 PM - edited ‎06-05-2019 02:42 PM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

When I open a PDF with Edge, it opens and scrolls properly. But when the scrolling stops and I touch the screen to continue scrolling, the file immediately returns to the beginning of the document. This only happens for PDFs opened in Edge. Websites scroll as expected. I want to be able to edit pdfs with my stylus like at work with my Lenovo.

Here is a link to a video of the issue. https://www.youtube.com/watch?v=VNcUmP-IORM

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-11-2019 07:46 AM

HP Recommended

Amit at HP support chat suggested reset and repair of Edge.

settings>apps>microsoft edge>Advanced options>reset

Under reset, I did both the reset and repair. After restart the issue was gone.

Problem solved.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-04-2019 10:36 PM

HP Recommended

@JeffU1 

 

Please check Microsoft forum(s). At the mean time, please use Acrobat Reader

 

     https://get.adobe.com/reader/otherversions/

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-05-2019 02:22 PM

HP Recommended

I like to be able to edit the pdfs using my stylus. I can't do this with Adobe.

Was this reply helpful? Yes No

‎06-11-2019 07:46 AM

HP Recommended

Amit at HP support chat suggested reset and repair of Edge.

settings>apps>microsoft edge>Advanced options>reset

Under reset, I did both the reset and repair. After restart the issue was gone.

Problem solved.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.