Se Instalo Windows 11 y la capara no funciona

[StephaniePR]

Instalacion nueva en Windows 11 y el sistema no reconoce la Camara

[PalenoRafael]

Hey @StephaniePR,

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Spanish Community (https://h30467.www3.hp.com/). Thank you for your understanding.

Regards,

[StephaniePR]

Need Windows 11 driver for HP TrueVision HD Camera

[sandytechy20]

@StephaniePR 

Welcome to the HP support community.

Provide the HP model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

[StephaniePR]

HP Notebook - 14-df0023cl

Serial number:

[personal info removed]

Product number:

5JV97UA

[sandytechy20]

@StephaniePR 

Update the Bios, chipset, and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

• HPSA will automatically search for all the latest drivers for your Notebook
• Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
• 
• Click Check for updates and messages to scan for new updates.
• 
• Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
• Click the update name for a description, version number, and file size.
• Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

• Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.