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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Spectre x360 - 13-aw0013dx
Microsoft Windows 11

I have an HP Spectre X360 (late 2020) notebook connected to an LG secondary monitor. Many times a day, the monitor will suddenly disconnect and reconnect itself repeatedly for about 20 seconds before stabilizing. I'll get an alert, "Display connection might be limited. Make sure the DisplayPort device you're connecting to is supported by your PC." I'm connected via an HDMI cable routed through a HooToo USB-C hub. I've swapped out cables, hubs, and tried different USB-C ports on my computer, and also updated all drivers. Does anyone know if the USB-C ports on this computer are compatible with DisplayPort? Any idea what might be going on? This has happened three times just while writing this post.

 

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