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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Setting up Laptop with 2 additional monitors

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03-25-2020 12:08 PM
Hi
I purchased the HP Pavilion 15-cs3001na Full-HD Laptop last week.
I also purchased 2 x HP 27fw 68.58cm (27") Ultraslim Full-HD IPS Monitors the same day.
The Pavilion comes with NVIDIA® GeForce® GTX 1050 (3 GB GDDR5 dedicated).
I want to connect my two additional monitors so that i can use all 3 screens at the same time (1 Laptop screen and 2 Monitor screens). I will be remoting into my work PC and want to extend the display across all 3 screens.
This Laptop has one HDMI and one USB-C port only. I have checked with HP and they confirmed the USB-C port should be capable of displaying video (not just a data port).
I purschased a HDMI splitter to connect both montiors. Did not work.
I purchased a Syntech USB-C to HDMI converter. Did not work.
I would really appreciate if someone could help me to connect both monitors to my laptop. Eveything is brand new so I would expect it all to have the latest configurations etc.
Any help appreciated.
Thanks
03-25-2020 01:22 PM
@sp501 wrote:... I purchased a Syntech USB-C to HDMI converter. Did not work.
The specs of the machine is
https://support.hp.com/au-en/document/c06506122
The USB-C to HDMI won't work because USB-C port does not have Alt mode (from its specs above). It has USB type-A port therefore USB-A dock is an option.
If you wish to have 2 or more external monitors, please enter your requirement on the following link and it will find for you few options on market today including some HP products:
https://www.displaylink.com/products/universal-docking-stations
or try following HP docks
https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358
Regards
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03-26-2020 01:00 PM
Thank you very much! I will try this.
Just for my understanding:
1) It said this on the Laptop model:
''USB-C™ USB-C™ Power your device or connect to an external display from just one USB-C™ port with 5 Gb/s signaling rate. And it's reversible, so you never have to worry about plugging in upside down.''
https://www8.hp.com/h20195/V2/GetPDF.aspx/c06455245
Is this conflicting information?
2) From the DisplayLink website you gave me, I cannot find a Dock that has 2 HDMI ports. Both my monitors have HDMI ports and hence I already have 2 HDMI cables. Would you be able to recommend a model for me?
3) To connect the laptop to the Dock, would you recommend using USB-A or HDMI? I don't want to over complicate this but just want to make sure when I purchase the Dock I get all the relevant wires I need.
Many Thanks