Setting up multiple Monitors with Docking Station

[TRAV3]

I am trying to set up two monitors with my HP notebook and it will only detect one of the two monitors. The docking station is a USB-C Gen 1 docking station from Lenovo MFR# 40A90090US which supports up to two monitors through and has two DP and one VGA. Where i am using a VGA to USB adapter for one monitor it will not recognize the display connected with the VGA to VGA. This works fine with my T470 but will not on this HP. When I was initially setting this up on the T470 i was able to utilize the Intel Graphics setting to enable the 2nd monitor but this HP system is not giving me any option outside of single display.

Any one have a good fix for the PC to recognize the additional display or a work around?

[praveen196]

@TRAV3 Welcome to HP Community!

I understand that you are unable to set up multiple monitors.

Please let us know what all ports have on both monitors.

Please try to connect different ports and check.

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Keep us posted,

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