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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Setting up two screens

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05-04-2020 07:41 AM
I am trying to connect a second screen to my desktop. I have a HP 2011x 20" monitor connected and I am now trying to add a second identical monitor. I have purchased a DVI splitter and have connected it to the screens and desktop via the DVI connection. However, when I boot the system up it goes in to a sort of safety mode and the screen resolution changes. The display settings does not recognise a second monitor and I cannot change any settings to allow an addtional monitor. Any help would be appreciated
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Accepted Solutions
05-11-2020 03:18 PM
@PhilG6 here's what I'll need, so I may be able to provide an accurate solution:
What is the product number of your device? Use this link to find it: click here
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)
Have you attempted any steps on your own before posting on the HP Forums?
When was the last time it worked without these issues?
In the meantime, please try the steps mentioned on this link: Click here
Please reply with the details for further assistance.
Eager to help!
P.S: Welcome to HP Community 😉
To thank me for my efforts to help you,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon
And Have a great day Ahead!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
05-11-2020 04:32 PM
@PhilG6 Alright, that's awesome, although, did that document I attached help you get this? or you were done by the time I could respond?
Either way, I'm glad its been sorted and I hope you have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.