Settings for touchpad disappeared

[Aryan2101]

All settings for the touchpad suddenly disappeared (like gestures etc.), 2 to3 days back I was able to use features like 2 finger scroll and pinch to zoom from my touchpad but now i am not able to do a single thing which has made my life much harder!!

I did a regular windows update and after that this happened and also i deleted some temp files which shouldn't be a problem.

Please help me as touchpad features are most useful for me in any laptop.

[Nal_NR]

Hi @Aryan2101,

Welcome to the HP Support Community. 

I'd like to help!

Turn the touchpad off and then on

On some touchpads, you can turn the touchpad on or off by double tapping in the upper-left corner of the touchpad.

Double-tap to turn the touchpad off.

Repeat to turn the touchpad on.

Perform a hard reset

Performing a hard reset erases all the information that is stored in your computer's temporary memory. This forces Windows to do a complete scan of the system, including the battery. Perform a power reset (or hard reset) of your computer to clear information from the computer's memory without erasing personal data.

Turn off the computer.

Disconnect the AC adapter.

Remove any discs from the disc drive.

Remove memory cards from the card reader slot.

Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

NOTE: Do not disconnect your mouse, keyboard, or monitor.

With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.

Reconnect the AC adapter, and then turn on the computer.

Click here for the remaining steps and video for further 

assistance. assistance

Hope this helps! Keep me posted for further assistance.
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