Shaking text when typing on Chrome

[ChromeBookDad]

Hello,

The text window is shaking when I am typing on my new HP Chromebook.

This happens in Google Chrome, not in other apps. The problem occurs on some websites only. 

Reset and updates didn't help. 

This makes it very annoying to do any work. 

Any solution? Thanks! 

[Echo_Lake]

@ChromeBookDad

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 
Chrome might have information stored that's stopping the page from loading. I have a few troubleshooting steps we could try to fix the issue:  

1. On your computer, open Chrome.
2. At the top right, click More.
3. Click Help. About Google Chrome.
4. Click Update Google Chrome. Important: If you can't find this button, you're on the latest version.
5. Click Relaunch.

And, also try opening the chrome in the Incognito window

1. On your computer, open Chrome.
2. At the top right, click More   New Incognito window.
3. In the Incognito window, try opening the page. If it opens, clear your cache and cookies.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[ChromeBookDad]

Hello,

Thanks for your response. As I said in my initial post, I have made all updates before posting. So your message was not relevant. I have checked and everything was already updated.

As far as the incognito mode is concerned, it didn't help either.

The problem persists. 

Regards 

[Echo_Lake]

@ChromeBookDad

Thank you for posting back.

As we have tried all the troubleshooting steps from our end, think this issue needs some additional technical assistance that can be better provided through one-on-one interaction with our HP Support team.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!