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‎04-13-2020 01:06 PM

HP Recommended
Product: HP Laptop 17
Operating System: Microsoft Windows 10 (64-bit)

When click New on the snipping tool my screen goes black the snip saves as a black square.   I have Windows 10 Home. I've checked that I also have the latest graphics driver. 

2 people had the same question
1 REPLY 1

‎04-16-2020 07:17 PM

HP Recommended

@lbowman61
Thank you for posting on the HP Support Community.


If the Snipping Tool doesn't work properly, for example, Snipping Tool shortcut, eraser, or pen not working, you may kill the Snipping Tool and restart it. Press "Ctrl+Alt+Delete" on the keyboard together to show the Task Manager. Find and kill the SnippingTool.exe, then relaunch it for a try.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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