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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Some part of my desktop turns into white and there was a str...

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08-14-2023 06:14 AM
Left part of my desktop goes white with stripes on it and that white screen eventually turns into black if you keep on operating that . And my task bar too flickering at some points
Here is the image of my damaged screen
08-16-2023 12:19 PM
Welcome to the HP support community.
I understand that you are getting issues with the notebook display, I am glad to assist you.
If you haven't, Please try an alternate monitor to understand if this is either a hardware or a software failure,
if the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer,
if the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update it from the official HP Website: Click here
If you don’t have an alternate monitor, I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS)
If the issue does not appear in BIOS, reinstall the graphics card drivers & update BIOS using the above link,
If it does, you may need to replace the LCD/Repair the computer:
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee