Spectre Stylus not charging

[OEEGuy]

I had the same problem and discovered that the only way to charge it is using the charger that comes with the computer (spectre x360). Nothing else works. Hope this works for you.

[tes1234]

i have the same problem and i have been using the wire it came with with several power bricks but nothing seems to be working. 

Do i need to use a certian power brick or am i missing something?

Is there some sort of LED that comes on to indicate that it is charging?

(i brought the laptop yesterday)

[PMachado · Accepted solution]

Apparently you shouldn't use the same charger as the laptop. Customer service said that this probably fried my pen, so they replaced it (though reluctantly). I had to buy a separate USB-C cable to charge the new pen.

[tes1234]

i have been using an usb c (the one that was provided) but it will still not charge. should i just get a replacement as i think it is just a defect.

[NewSpectreOwner]

We have exactly the same problem as the original poster and everyone else.  The included Spectre Pen instructions say "use the included cable to charge".  There was no charging cable provided except the laptop charging cable, and no light is coming on when we try to charge it.

Wish we had solutions for other people - but seems like we need to contact HP support.

[Echo_Lake]

@NewSpectreOwner

Thank you for posting on the HP Support Community.

The USB cable for the HP pen or Stylus is not included in the box.

Try this Set up on an HP Tilt Pen or HP Stylus or HP pen with your laptop.

 HP Tilt Pen - Video Tutorials: https://support.hp.com/us-en/product/hp-tilt-pen/19133801/videos

1. Remove the pen from its packaging.
2. Twist the pen to unlock it...and then pull the end up to access the charger.
3. Charge the pen with a USB-C plug. A white LED illuminates to indicate the pen is charging.
4. Wait one hour for the pen to fully charge, and then disconnect the charger.
5. Twist the pen cap to close and lock it back into place.

Pair the pen with the laptop via Bluetooth.

1. Press and hold the top button for three seconds. The light is solid blue when the pen is ready to pair.
2. In Windows, search for and open Settings, and then click Devices
3. Select Add Bluetooth or other devices, and then click Bluetooth.
4. Select the HP Tilt Pen.
5. Click Done to complete pairing the HP Tilt Pen with the computer.

Customize the pen settings in Windows 10.

1. In Windows, search for and open Pen settings.
2. Customize the pen settings:
   • Pen & Windows Ink: Choose which hand to write with, and enable or disable visual effects, cursor, and a setting to ignore touch input when using the pen.
   • Handwriting: Choose to write directly into a text field, change the font and font size, and choose to write with your fingertip.
   • Windows Ink Workspace: Customize additional pen settings (if supported by your pen). Settings include show recommended app suggestions; set pen shortcuts; and select pen behaviour when you click once, double-click, or press and hold.
3. Save the settings and open an app to use your pen with the selected settings.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[NewSpectreOwner]

Thanks - the pen is now charged and is working.

I got confirmation from HP Support that the Spectre Stylus *is* meant to be charged with the USB-C power cable that you use to charge the Spectre itself.  When you leave the stylus to charge for long enough, it started to work!

It turns out that the instructions for stylus are the same (1) if you buy it with a Spectre and (2) if you buy the stylus as a standalone product.  However in case #2, a separate power charger *is* supplied while in case #1, they assume you'll use your Spectre's power cable - that's why the instructions are confusing!

[Echo_Lake]

@NewSpectreOwner
Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day!