Spectre x360 13 flickering and freezing

[pbecchi]

Hi to all,

I have been very happy with my Spectre X360 13 since i bought it 3 year ago.  Recently i have upgraded my windows 10 OS to windows 11. Up to one week ago, the laptop was performing very well with a battery duration of several hours and no flicker of the screen.

Last week suddenly the screen started flickering in a random way and , after a couple of minutes windows was frozen with a black screen. This only appends with battery power , never on AC power. I also noticed an increased fan noise going along with it. To work with the laptop i had to keep it all time connected to the AC power.

Very annoying way to work with a laptop.

I have found a way to overcome this problem and to keep working on battery power. 

I change the Intel Iris graphic driver reverting to Microsoft Basic Graphic driver . I am loosing most of the graphic capability of the board but i can work again for hours without connecting to AC power.

I wonder if anyone else have experienced same problem and if there is a better solution that will allow me to keep using the features of the Iris Plus graphic adapter. It must be a problem related to power saving features of the board and therefore dependent from power input (AC or battery). 

Thanks for help and suggestions.

[Raj2111]

Hi @pbecchi 

Welcome to the HP Support Community!

I understand that your PC battery not holding charge , I am glad to assist you today.

Please try these documents: 

• Battery does not power notebook or hold a charge
• Improving battery performance
• Testing and calibrating the battery (Windows)

Hope this helps!

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards,