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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Spectre x360 and HDMI

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03-29-2018 12:07 AM
Unable to display video on my HDMI TV. Product number is Y4P52AV. I have tried several HDMI cables, and several USB-C-to-HDMI adapters. TV indicates there's "no signal". HP Spectre sees most of the adapters, but only the USB ports; ie, the adapters function as USB hubs, only. I've been fighting this same issue for at least 6 months, and I've tried at least 5 different adapters!
Is there a specific USB-C-to-HDMI adapter that's known to work?
03-29-2018 12:22 AM
Hi JBKerner,
I want to know if the TV's HDMI port is actually fine and has been tested through other means.
If you would like the official HP USB-C to HDMI, you can get it here.
For now, I would like to recommend some chipset/graphics drivers to confirm if it is a hardware issue.
Intel High-Definition (HD) Graphics Driver
http://ftp.hp.com/pub/softpaq/sp85501-86000/sp85647.exe
Intel Management Engine Interface (MEI) Driver
http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78514.exe
HP Notebook System BIOS Update (Intel Processors)
http://ftp.hp.com/pub/softpaq/sp85501-86000/sp85679.exe
Regards,
kem579
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I used to be an HP Expert. I no longer participate in this community.
03-31-2018 04:42 PM