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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Spectre x360 late 2019 screen surface wearing away

Create an account on the HP Community to personalize your profile and ask a question
04-18-2020 04:40 AM
The screen on my spectre has rubbed away from the outline of the keyboard and mouse area. I have gently cleaned but this damage cannot be removed.
04-21-2020 03:40 PM
I reviewed your post and I understand that the screen on your laptop is wearing off.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee