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For me I find the brightness affects how bad the ghosting is. On max with an application with a white background it's very bad. If I open an application with a dark background it's nowhere near as visible.

 

My screen went completely wrong last week. It went grey and I could just about see the desktop. Turning it off an on resolved it but I think it's only a matter of time before it's permanently broken. 

 

HP Recommended

@zeeep Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support and we appreciate your patience.

That said, I suggest you check if the ghosting image retention occurs when you connect the device to an external/alternate monitor, that way we'll be able to identify if this is either an issue with the LCD or the graphics card.

 

Also, please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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