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‎04-15-2021 01:58 AM - last edited on ‎04-29-2021 11:48 AM by Retired

HP Recommended
Product: ENVY TS 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Recently bought a refurbished HP ENVY TS 15 Notebook PC, Serial Number: [Personal Information Removed], Product Number: E3A56PA#ABG

I've searched high and low to find something compatible with this laptop but I can't find anything on the HP website or anywhere else. It's almost like this laptop doesn't exist except physically with me. I asked the HP virtual support assistant and they couldn't find anything. I'm desperate. I need a pen to annotate pdfs and it's impossible with a mouse or my finger. I don't want to end up buying a pen from the stores and end up wasting money because it doesn't work.

1 person had the same question
4 REPLIES 4

‎04-15-2021 02:38 AM

HP Recommended

@tan6601 

 

Your machine is an HP ENVY TOUCHSMART 15-J009TX. No, it does not support active stylus

 

Regards.

BH
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‎04-15-2021 02:44 AM

HP Recommended

Does that mean it won't support any pens? 

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‎04-15-2021 03:17 AM

HP Recommended

@tan6601 

 

It may support passive pens.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-25-2021 08:56 AM

HP Recommended

Did you find a suitable pen?

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